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Forum Discussion
bullm00n
Jun 11, 2025Virtuoso
Disconnects for iOS Devices Multiple Times Per Day with Orbi 970
I have EXACTLY this problem. Was fine until sometime around mid-April and now it's a nightmare. Only new Apple devices (iPhone 16/16 Pro and new iPad Air). I can sit with my older iPad next to my ...
FURRYe38
Jul 01, 2025Guru - Experienced User
Thats for MLO Backhaul, thus 5+6Ghz between the RBR and RBS.
It was recommended to me to not use that check box. Let the system handle the wireless BH configuration.
donawalt
Jul 01, 2025Mentor - Experienced User
HI bullm00n I have reported this problem for a long time - I do also believe it's an issue for newer Apple devices at least (I don't have any Android). I found turning the setting "WiFi 6E mode" to OFF fixed it for me - except that at different times, the iPhone or iPad would turn it back on! Once I started to turn it OFF, the next failure I would check and the setting was on Automatic again. So that wasn't a reliable solution. It would be interesting to see if you find it works as long as it's set on your devices.
PS - I have been on the new FW 9.13.1.2 for about a week - I have had 2 disconnects. So it is better now, but not fixed.