NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Dropped WiFi Connection
I've seen discussions on this topic of the mesh system dropping the WiFi connection and reverting to 5G all the way back to 2023 but almost all of the reported issues are with iPhones. I have two Go...
Furrye38 - thanks for the excellent response. Unfortunately turning OFF MAC address randomizers and subsequently re-initializing the cell phone network settings (as suggested in another blog note) has not resolved the issue of the cell phone randomly switching from WiFi to 5G (Verizon) back and forth, probably 4 - 6 times a day. Moving between the router and its two satellites sometimes seem to spur the problem but not sure. So I am now investigating disabling all IPv6 which has been disabling on the RBE971 router. So how does this translate into the IPv6 settings of the cell phone (Google Pixel 10 Pro)?? The cell phone is dealing with two networks, my WiFi (ISP Comcast) and the Verizon 5G cellular network. If the RBE971 only allows IPv4, I have to assume that the IPv6 addresses are all coming from the Verizon 5G side of equation. All the internet general inquiry solutions for disabling IPv6 on the Google Pixel 10 Pro point to APNs and there the path forward on the Google device hits a brick wall. The suggested steps don't map into the Pixel 10 Pro. Verizon is looking into it for me but it is possible that seeking to disable IPv6 on the cell phone is an invalid question or above my pay grade??
These drops has been happening from the inception of the RBE971. The seem less transition between router and satellite is also the issue it doesn't smoothly transfer between turning off the stuff won't fix the issue. A few years ago this was reported haven't seen a real fix yet. Furry will ask how close is the satellite how big your house is and all sort of nonsense which shouldn't matter because the routers in this day and age should be able to sort them self out they use to back in the days not sure why we in the future now and they automatically can't manage distance. I think it's a software firmware issue that needs to be fix.