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Forum Discussion
Experiencing disconnects and slow loading on iPhone 14's
When will the new firmware be released...? Experiencing disconnects and slow loading on iPhone 14's.
5 Replies
Hi There,
We plan to release firmware as soon as quality assurance is complete. Was had a potential release last week but we found a critical issue and another firmware was needed. This firmware is currently undergoing quality assurance testing and expected to be complete by next week
Making everyone aware...
Everything was working perfectly fine prior to this update. Experiencing several wifi disconnects throughout the day from several devices: iPhone, iPad, Thermostat, etc.
Apparently, there is a bug in this firmware so please don't send me the generic troubleshooting steps. Nothing in my environment has changed.
If you decide to manually install the previous firmware to achieve stability, please remember:
- There are specific firmware versions for Asia Pacific, Europe, and US.
- With AX systems, it is essential to load firmware on satellites before loading on the router.
- To prevent the system from automatically updating firmware immediately after it restarts, it is a good idea to disconnect the router from the internet during the firmware installation process. After everything comes up, check that the "Automatic Firmware Update" option is set to Disable before connecting to the internet.
What FW version prior seemed to be working for you on the 970 series?
I have been solid on every firmware version for the last 6 months. For some reason, this version is causing a lot of disconnects especially with the new iphone.
