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Forum Discussion
FINDING NEW ISSUE WITH NEW FIRMWARE V 12.1.11.10_5.4.8
Basically we know we would find issues eventually here is the major issue I am facing, while watching a video on which ever platform the video will freeze for a few seconds then load and come back, m...
I went from Firmware V9.13.2.1 (which was really good) to Firmware V12.1.11.10. Flashed both the Satellites first, then the router. Once finished, unplugged them all and did a hard restart (one at a time while waiting). It took a while to connect back to the Internet and each Satellite. The first thing I noticed was some Netflix movie lag/freeze. The same deal happened to my treadmill with iFit, in which it wouldn't even control the speed and incline of the treadmill to the video playing. Both had excellent Wifi signal at full strength.
However, the fix was just letting it iron itself out and restarting those devices.
If you login to the Router settings, does both of the Satellites status appear as "Good"?
Check the new "Protection Engine" option under the "Security" tab and consider toggling that off/on to check if it helps?
It seems to take it's sweet time in connecting both of those, but now it's fine for me. No issues and smooth performance.
Speed test from the Satellites is almost maxed out (937Mbps down / 495Mbps up / 5ms ping) and as much as you get directly from the Router / ISP (950Mbps down / 500Mbps up / 4ms ping)
I'm still curious about the "Protection Engine" and how much of that is local security vs going off to a Cloud? If it was like blocking at first?
Yes both satellites always Good. I haven't check that protection engine thing yet will do. but I notice, the receive link on the phone is low like 77mbps and the transit speed on the phone is 270mbps, with this said I think im having a transfer issue from router to satellite and satellite to satellite . think this house is 2000sqf and I have a 3 pack running but I have thick walls and multiple level.
