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Forum Discussion
Solved
Firmware 12.1.11.10 iPhone disconnects
After quite a good run with the previous firmware, this update is causing issues again with at least my iPhone. It randomly disconnects and most times I can toggle the WIFI on the phone a few times ...
Turns out, if IPV4 is set to manual, automatic DNS doesn't work on iPhone/iPad. The DNS has to be set manually as well. Not sure why this wasn't a problem with v9.13.2.1, but it is now.
I cannot replicate this behavior on my PC as there is not an automatic DNS option, DNS must be set manually when setting a manual IP address.
At any rate, I think this is the solution: when setting a manual IPV4 address on an Apple device, scroll down to the DNS settings and configure the DNS manually as well - Automatic DNS does not work in this case.
I'll write this down to user error, I guess, uncovered by new firmware behavior.
Nothing I have tried works. And I am not disabling IPv6. I'm not doing that just because the iPhone disconnects. What I'd like to do is roll back to version 9.13.2.1 which was working fine...
but when I try on one of the Sats, I get this: Firmware Downgrade Not Allowed
Should I start with the Router and then do the Sats? Do I have to reset the entire system back to factory or will that just wipe it and still be on the new firmware?
I'm seriously about done with Orbi - this was a huge problem a while back and I thought they had fixed it - and they more or less had fixed it but now broken again and as bad as ever with these latest "12" series updates.
You'll need to disable IPv6 for now. There are still some bad behaviors with IPv6 and Apple devices using WiFi7 that NG is aware of. IPv6 isn't required for good main operation.
You can not downgrade to v9 FW after v12 has been installed. v9 FW has issues.
If your not happy with the system, then you'll need to find something else that works for you.