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Solved
Firmware mismatch issue
I updated my 970 mesh system via automatic update and things do not appear to be correct. After the update the router device model is listed as RBE971 and is at firmware V12.1.10.12. The satellit...
You appear to be entangled in Netgear's change of model numbers.
- For nearly a decade, Orbi mesh systems had a consistent practice of model numbers:
o RBRxxx indicated a router
o RBSxxx indicated a satellite
o RBKxxx indicated a "Kit" consisting of one router and one or more satellites - With the WiFi7 products, some genius at Netgear decided on a different system:
o RBExx1 indicates a router
o RBExx0 indicates a satellite
Thus, it is impossible to install firmware for a 971 (router) on a 970 (satellite).
The satellite firmware is found here:
https://kb.netgear.com/000070863/
It appears (to me) that the router and satellite are both running the same firmware version. (v12.1.11.10)
- For nearly a decade, Orbi mesh systems had a consistent practice of model numbers:
Thanks.... It's been a while since I have done manual firmware updates, so my memory might be failing me, but if I recall correctly in the past there were two separate files one for the satellite RBS and one for the router RBR and even though my mesh system was an RBK971 the models reported as RBR970, and RBS970 in the router config. Why I'm confused is I bought my setup RBK971 as a pair and they are now reporting two different model numbers the satellite RBE970, and the router RBE971. If that's the way they should look it was a stupid decision on someone's part and is not very intuitive. My setup is still under warrantee, so I opened a case with Netgear to see what they say. On a positive note, things appear to be working fine.