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Forum Discussion
Solved
Guest Network Issue
I have an Orbi970 with 4 satellites. I have the guest network setup and whilst I can see the SSID nothing will connect to it. Any connection attempt just continues without error or success until I ...
Have resolved my issues. Might help others so here are my fixes:
1: Guest WiFi not working when wired into my cisco switch.
Fix: Per the support sheet passed on to me by Furrye38 this was resolved by applying VLAN ID 4091 to the ports used by the RBS and RBR.
2: Odd and erratic performance issues.
Fix: It turned out my switch had a root bridge setting to use a Sky TV box so all traffic was going here rather than the switch acting as the root bridge. This was reset to using the switch itself.
3: Connectivity to some web pages would not function or would be incredible slow when my PC used a wired connection but was fine when using WiFi.
Fix: This was caused by IPv6 being enabled on my ethernet adapters but disabled on the WiFi adapter. Disabling IPv6 on the ethernet adapters resolved this. A better solution for this issue would be to disable IPv6 on the internal LAN of the RBR970 as otherwise I need to disable on all devices. Is there a way of doing this?
Hi Kevin,
I factory reset the RBE970 and the Guest WiFi worked again.
Unfortunately it has now stopped again with the same error - or no error just tries to connect but never does. Unfortunately I don't actually know how long it did work for as once it worked I didn't try and connect to it again until today.
Hello Noginthenog,
Thank you for providing that information!
I have sent you a private message, please check your inbox so that I can assist you further.
Best,
Kevin
Community Team