NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Noginthenog
Jul 03, 2025Aspirant
Guest Network Issue
I have an Orbi970 with 4 satellites. I have the guest network setup and whilst I can see the SSID nothing will connect to it. Any connection attempt just continues without error or success until I ...
- Jul 12, 2025
Have resolved my issues. Might help others so here are my fixes:
1: Guest WiFi not working when wired into my cisco switch.
Fix: Per the support sheet passed on to me by Furrye38 this was resolved by applying VLAN ID 4091 to the ports used by the RBS and RBR.
2: Odd and erratic performance issues.
Fix: It turned out my switch had a root bridge setting to use a Sky TV box so all traffic was going here rather than the switch acting as the root bridge. This was reset to using the switch itself.
3: Connectivity to some web pages would not function or would be incredible slow when my PC used a wired connection but was fine when using WiFi.
Fix: This was caused by IPv6 being enabled on my ethernet adapters but disabled on the WiFi adapter. Disabling IPv6 on the ethernet adapters resolved this. A better solution for this issue would be to disable IPv6 on the internal LAN of the RBR970 as otherwise I need to disable on all devices. Is there a way of doing this?
FURRYe38
Jul 12, 2025Guru - Experienced User
If you don't need IPv6 for Internet/ISP serivces then you can disable all IPv6 on the RBRs web page.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
Noginthenog
Jul 13, 2025Aspirant
To be honest I don't know if I need it for the ISP services. It seems to function with it disabled. That said I would be happy to leave it enabled there if there was a way I could disable it on the LAN side of the router but I can't see that this is possible.
- FURRYe38Jul 14, 2025Guru - Experienced User
You can't enable IPv6 on the WAN side and disable it on the LAN side. IPv6 works together at the same time with WAN and LAN connections. So it's either enabled fully or disabled. If your ISP doesn't support native IPv6, then I recommend leaving it disabled. You can always enabled it later on.