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DocRJNC's avatar
DocRJNC
Tutor
Dec 10, 2025
Solved

HP Printer Won't Connect to Router

Good evening.   I just upgraded from 850 to 970.  All looks good, except my HP Printer won't connect.   I have tried using the printer's menu and the HP Smart app.   The printer detects the route...
orbi 970 series
  • DocRJNC's avatar
    DocRJNC
    Dec 10, 2025

    Good afternoon.  

     

    Thanks for the reply.  After looking at several entries in the community; the IoT option kept grabbing my attention.  It did show up in the router listing, but I ignored it.  So, i tried connecting to my IoT network and I got connected immediately.

     

    Thanks for all the responses.  

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Dec 10, 2025

What security is set on the new system?  Sometimes older devices cannot connect to WPA3 security.

  • DocRJNC's avatar
    DocRJNC
    Tutor
    Dec 10, 2025

    I have select wpa2 and wpa3 option for my net system.

     

    Guess that was another problem I wasn't aware of.  Thanks for bringing this to my attention.