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I am having awful issues with dropping connections with Fios
I am not an expert so thanks for the help... I am having awful issues with dropping connections with Fios. Android devices but also more recent laptops also. No apple house. Netgear has been working ...
For anyone's info... I shut IPv6 off from the router settings. I'm not getting any of the frequent drops, but what IS happening, is it stays connected to wifi, but the internet connection doesn't reconnect. This has been consistent from previous also. SO IPv6 is defintely part of the issue, but not the entire issue. I also noted that I have my network showing up twice; "NetworkName" and then "NetworkName Connected via Orbi" they have different IP and Mac addresses both showing same security.
FYI, there is a known issue with IPv6 and NG routers currently. NG is working on this along with ISPs which are also involved as well. So NG recommends disabling IPv6 on NG routers for now. No timeframe when it will be fixed.
Thank you! What makes me laugh is that Netgear's own support hasn't recommended this to me yet, and I have had an active support issue open with them for almost 2 months. They have taken debug logs, config files, tried different settings... thank you for the help and info!
Understand. Ya I believe sometimes 1st level support doesn't get or have more troubleshooting information that we see down here in the basement areas and out here in the field. LOL.
We've made NG aware of this issue and they seem to be working on it. Though this issue is also at the ISP level and all that is a ball of wax. No idea when all this will be fully resolved, if it ever is. Seems like IPv6 has been problematic over the past several years, seems to work at some point then breaks somewhere, then gets fixes, then breaks again. It's a rollar coaster ride for sure.