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pierreha
Dec 27, 2023Aspirant
I have iPhone 15MP running 17.2.1 and orbi 970 running 9.10.2.3
I m facing the same issue, I have 15MP running 17.2.1 and orbi 970 running 9.10.2.3 and my phone keep dropping wifi all the time, any fix
thank you
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Please update your systems FW:
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageHow many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?FYI:
- pierrehaAspirant
I followed you tips, I updated to latest orbi firmware yesterday, I disabled all iPhone settings requested and still I m getting kicked off the wifi.
I have 3200sft house, I have 1 RBR and 2 RBS and they are far away from each other, even I shutdown the RBS, I m still facing the same issue. All RBS are wireless.
I have 2.4Ghz channel 11 and 5GHz channel 48. Even if I m connected to Guest wifi, it is happening the same.
Thank you
Has the system been powered OFF for 1 minute then back ON after the FW was applied?