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Forum Discussion
Rootberg
Sep 26, 2025Aspirant
I have the same issue and am also in the USA
I have the same issue and am also in the USA. I contacted support about this and they tried telling me that I bought it (the orbi) from a seller that was selling products intended for Canada. I refut...
CrimpOn
Sep 27, 2025Guru - Experienced User
Rootberg wrote:I was going to exchange my unit, but I am guessing that the replacement would have the same problem
Just because one router ordered from Amazon had the Region set to Canada does not imply that every router in Amazon's inventory is also set to Canada.