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Forum Discussion
I move around between the three (1 Router) and (2 satellites)
NO, it does not. Now when I move around between the three (1 Router) and (2 satellites) I have IOS devices that I literally have to turn OFF the wifi for 15 seconds and turn it back on to get it to w...
Austin,
Can you open up a case for this please?
Did the front LED on the RBR or RBS turn on blinking WHITE or RED when this happened?
Can you please confirm the iOS Version numbers on your apple devices for reference.
Can you change 2.4Ghz to channel 11 as channel 9 is not a primary channel.
Can you give the brand and model# of the ONT please for reference.
What is the distance between the RBR and RBS?
How big is the home in sq feet?
Hard to nail down what maybe happening or troubleshoot with out more details and feedback to questions presented.
This is a router issue only right now. The WIFI is staying up but the router will loose internet connectivity for a minute or so. Sometimes seconds. So fast it doesn't even dump some people on my server.
I have 12 IOS devices in this house. They are all up to date is all I can say 4 Apple TV, 3 iPads, 2 iPhones, 2 Mac, 1 Mack book pro.
When looking at my spec an, channel 11 is saturated with a local cable company and their WIFI. If I move it to 11 it's useless with the noise floor on that channel.
ONT is a Nokia XS-010X-Q
RBR and RBS is 30' but they are wired backhaul.
Home is only 1300 Sq, feet but older and has real plaster with lathe board and chicken wire in the walls. Like a faraday cage basically. I sent Netgear everything they asked for. I am even logging the debug files at this point. Wife is stopping by and purchasing a Deco BE16000 today and I'm setting it up. We will see if the issue goes away. I don't have the time to put up with this every day.
Ok, Thank you for the details and feedback. What we needed to know. Will pass this to NG.
Maybe issues between the ONT and RBR which NG is aware of. Why we need to know the brand and model#.Something to please try when you notice the RBR has lost internet connection or services. Please log into the RBRs web page and do the following, on the Advanced tab/ Internet section. Select Release / Renew from the Web GUI / Connection Status window and see if restores the internet connection. Please let us know the findings of this.
I had already sent it to NG but ok. Thanks for your help.
I think you mean Advanced, Internet Port, Connection status. By the time I get to this the connection has already restored.