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Forum Discussion
Iantull
Sep 05, 2026Guide
Intermittent loss of Internet access plus IOT issues
I am using the Orbi as Access Point only, have 3 satellites, Larger size 2 storey home, all sats are connected hardwire Cat6 to the 971. Initially worked well, but about 6 months ago I started to dev...
FURRYe38
Sep 05, 2026Guru - Experienced User
Does front LED on RBR turn PINK or blink WHITE when this happens?
Is the RBR in Router or AP mode connected to the Microtik router?
How are the RBS connected to the RBR? Directly behind the RBR or is there a LAN switch or LAN patch panel in between then?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
IPv6 enabled on the RBR or disabled?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
What channel configurations are currently set on the router?