NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
kjx
Jun 18, 2025Apprentice
Is my satellite dead?
I have an Orbi 970 set - router + 4 satellites (5 devices). I’ve extended warranty and all that. Mine was one of those sets where the router was “overheating” and dropping. And putting a fan on t...
FURRYe38
Jun 19, 2025Guru - Experienced User
What is the size of the home in sq ft?
kjx
Jun 19, 2025Apprentice
~3300 sq ft spread over 3 floors with the 3 floor just being a bonus room of about 600 sq ft. ~40 ft wide, ~55 ft deep and maybe 35 ft high.
One portion of that 3rd floor open-floor room is a complete Wi-Fi deadspot for my iPad and iPhone [Wi-Fi disappears completely], so that's where the final satellite (wired) I reluctantly purchased went, and now it's the resting place for this broken satellite.
Two satellites are in the far front of the house on the second floor in the furthest 90degree corners of the house structure. They are about 40 feet apart separated by 2-3 walls in 'line of sight'.
The location of the broken satellite (and now hosts what-used-to-be the bonus room satellite) is 50 feet from the front of the house on the second floor. The broken satellite used to notably host a wired pi-hole resolving DNS queries for a ton of devices (IoT & otherwise) across the network.
The RBR sits in a walk-in clothes closet on the first-floor smack in the middle of the house - where all my networking, cable and fiber wiring terminates. It has a large steel panel refrigerator behind a wall on one side limiting range backwards. The broken satellite compensates for some of this - it used to sit wired in a master closet initially but I was hitting frequent network drops in the bedroom and first floor living areas for Wi-Fi 6 devices so it made its way there.
The house structure extremity placement for satellites is also for optimal WiFi camera performance and personal device performance in the yards too. If one satellite goes down, network perf goes down from 1.5-1.6 Gbps on my phone down to 200 Megs. It's abysmally low for things like my desktop that go down to 10 - 30 Megs over "remote-satellite" or RBR wifi connections.
I run spectrum analyzer regularly and generally have each network band assigned to interference free channels (w.r.t neighbors). That was the first thing I rechecked when the first intermittent drops started happening on this satellite.