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Forum Discussion
Flapman
Apr 07, 2026Follower
Lag and intemittent connection issues on new Orbi 370
Hello, I recently upgraded my old Orbi system to a 370. Since then, I have regular network interruption issues on most of my main Wi-Fi-enabled devices. Sonos and Spectrum issues mostly. ...
FURRYe38
Apr 07, 2026Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Using ISP Detected DNS or custom DNS?
Is IPv6 Enabled or disabled?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.