NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
timtim1192too
Nov 03, 2025Aspirant
Loosing WIFI (Internet) on single primary SSID
Brand new system of RBE971 w/ (3) RBE970 satellites all running V9.13.1.2 firmware, but I keep loosing INTERNET on the primary SSID, while the GUEST SSID is connected and working fine. Why? This ...
CrimpOn
Nov 03, 2025Guru - Experienced User
Thanks for providing the screen capture. Just curious, what happens when you connect to the Primary WiFi SSID?
Does every device fail to get Internet when connected to the Primary WiFi SSID?
timtim1192too
Nov 03, 2025Aspirant
All the devices on that primary SSID loose connectivity.
Devices on the GUEST or IoT or hard wired into router and/or satellites remain connected.
No lights on any of the satellites, nor router when this happens.