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Major Latency Spike Every Hour at the Same Exact Minute of Every Hour
Every hour my netgear orbi satelite gets a major lag spike of about 50-100ms at the same exact time consisting of 3 spikes and while gaming online these lags last for about 20-30 seconds of actual time in game. Is there any known solution or is netgear working on a solution or aware of a problem like this? It definitely has to be some setting or under the hood operations of the mesh system cause I just recently purchased this product and my old netgear orbi rbr50 did not do this with my same exact internet.
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What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?How are you connected to the RBS, wireless or ethernet?
Does this happen if you game connected to the RBR only?
What kind of gaming are you doing?
What kind of game device are you using? Console or PC?
Firmware: v10.5.13.1
Model # Of ISP modem: BGW320-505 it is an AT&T fiber modem installed last year in 2024
I have a brand new cat 8 ethernet cable cable of 40gbps speeds connecting orbi router and ISP modem into the 2.5 gbps port on the orbi router coming from a 5gb port on AT&T modem
1 satelite and 1 router
I don't know the size of the home or distance between them but when I check the orbi connection for the satelite online it says it's connection is good or excellent & highlighted green
Only happens to devices connected to the satelite so it would not happen on the router if satellites were turned off
Yes happens with both wired and wireless devices connected to the satelite only
I have the channels set to automatic for 2.4ghz and 5ghz the 6ghz I tried multiple still happens
It doesn't happen if I wire an erhernet from the orbi router directly to my ps5 console nor does it happen if I wire ethernet from AT&T modem directly, only happens when I wire ethernet to the orbi satelite
All devices lag for a few seconds that are connected to the satelite whether wired or wireless but it's only very noticeable on the ps5 while live gaming online and lasts 20ish seconds my laptop connected wirelessly to satelite will lag in voice call for a few seconds only during the time
is the netgear in access point mode? Or the att gateway in passthrough mode? Otherwise you're in a double nat.
