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Forum Discussion
My RBR has ridiculous ping after 12. update
Has this happen to anybody else where the ping is so high on the rbr but the satellites have the correct ping ? my speed test is terrible on the main router but on the satellites its ok, this happens...
Seems to be getting to spec speeds with Orbi app thru the RBR...
Thanks for taking the time to record and post the Speed Test results from the router. This does seem to indicate that the issue is related to the WiFi connection of this specific device.
Some cell phones report the "Link Rate" of their WiFi connection. The Orbi 'app' Device Manager also reports it.
Yes im having a wifi issue.. Just find it hard to have to wait on an update for the issue to get fix knowing these updates dont come regularly...
There a model # of the sercom modem?
Which ISP are you connected with?
What region are you located?
Brand and model# wifi device your connecting to the RBR?
What channels are you using on the RBR?
While only certain devices are able to run a Speed Test, the Orbi 'app' should display the Link Rate of most devices connected to the router and satellites.
Is this the only device which shows an unexpected connection rate?
p.s. with v12.1.10.12 showing a release date of 6/18/2026, I would not expect an update anytime soon. My guess is that your system has passed the magic 90 days of 'complimentary support' and thus you cannot actually contact Netgear unless you purchase a support plan.
