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Forum Discussion
My RBR has ridiculous ping after 12. update
Has this happen to anybody else where the ping is so high on the rbr but the satellites have the correct ping ? my speed test is terrible on the main router but on the satellites its ok, this happens...
Modem Model - ip3 442m-L/us
Isp ---flow
Region - Caribbean
Connected - mac
Channel - not sure default
NG implemented AUTO channelization on these routers on v12 FW I believe, especially on 5Ghz which had not supported Auto settings for 5Ghz. It did for 2.4Ghz.
I've always used manual channels on my systems due to nieghboring wifi signals and keep them from interfering. Channels 1 and 40 here. And sometimes the Auto channelization routine doesn't pick what channels should be used on 2.4Ghz which are primary channels of 1, 6 or 11, or 13 outside of the NA region.
I have not seen any issues with my Mac Book Pro 2018 on these systems using the above configuration.
Reason for asking about region is that NG has separate regional FW support for these units. NA has specific policies vs EU and all other regions. NG released a NA ONLY regional FW update. While the other regions, FW is still being tested and hoping for next release will be for ALL Regions. Will check to see if your region will be included in the NA region or otherwise.
Where did you purchase the system from?
Glad NG support helped with this one item.