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Forum Discussion
New Orbi 770 with FIO 2gbps service but Apple TV (wired) only getting 260mbps download
Just bought the Orbi 770 to replace my Deco Mesh 6e setup. This was mainlu due to me upgrading my Internet to 2gbps (FIOS fiber). When I had the Deco setup, everything was fine and getting near 1gbps downloads on anything connected via Ethernet. After switching to the 770, after the 2gbps internet upgrade, I'm getting around ~2.2 - 2.3 gbps download and similar uploads on anything connected to Ethernet. The only exception is my 2024 Apple TV 4K device. Even though previously I was getting 940mbps download (gig ethernet port), I am now ONLY getting about 260mbps download but the upload is around 950mbps. I've tried various combinations of the wiring, moving it from a dedicated 1gb switch to direclty wiring it to the back of the 770 main router and it only is able to download at around 260mbps. Turned off all security features and disabled Access Control. Rebooted multiple times as well as doing a complete Factory Reset. Am hoping to find out if anyone has any other suggestions??
Thanks!
3 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Does the ATV get internet services thru the Orbi system or is it problematic?
Does other wired PCs or laptops via ethernet get good speeds? ATV only seeing this speed?
Had you activated Armor or SPC at all?
How was the system setup from scratch after a reset, Thru Orbi app or Web UI?
Something to ask Apple about as well regarding there product.
It is on the latest firmware version, V10.5.18.3_2.2.37. Service is through Frontier FIOS and the ONT passes Ethernet directly to the Orbi. When I switched from the TP-Link Deco to the Orbi, there were NO changes to any of the cables, it is a direct swap. My entire house is wired with Cat 5e ethernet. Every other PC connected are registering around 2300 mbps download just fine...except the Apple TV. The device does work but I am at a lost as to WHY I'm only gettig 260 mbps download when I used to get around 950 mbps. ONLY thing that changed is the swap to the Netgear Orbi. I did a reset by using the reset button the main router and then completing setup from scratch. Not sure Apple will have any answers either, the unit works fine, just that the download is NOW throttled by the Orbi...
