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GregS_from_MI's avatar
GregS_from_MI
Apprentice
Sep 20, 2025
Solved

New RBR 370 router - WiFi 7 Setting?

So I know this will sound like a noob question but I honestly don't know the answer.    This is a Wifi 7 router and I have  a phone that is wifi 7 capable. Currently, the phone shows the wifi symbo...
rbe370
  • FURRYe38's avatar
    FURRYe38
    Sep 22, 2025

    To get WiFi 7, Mixed mode needs to be set. WPA2 is default on the 370 series due to NG wanting backwards compatibility. If you set mixed mode, you may see some older devices not work well with WPA3 being on the signal. If you see this, you can put these devices on the IoT network and then set WPA2 only. 

     

    GregS_from_MI wrote:

    WPA2

    I downloaded the latest firmware update from. Netgear site. Plus, I set auto update.

     

GregS_from_MI's avatar
GregS_from_MI
Apprentice
Sep 20, 2025

I haven't noticed that. But Samsung said my Galaxy S24 Ultra is wifi 7 compatible. 

  • GregS_from_MI's avatar
    GregS_from_MI
    Apprentice
    Sep 21, 2025

    Sorry but you are WRONG. I dont have a S24. I have S24 Ultra. And I've already talked to Samsung Tech Support for confirmation. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Sep 21, 2025

      Ok, I found the specs on the Ultra and is supposed to support 7.

      https://www.gsmarena.com/samsung_galaxy_s24_ultra-12771.php

       

      I'd maybe open a support ticket with both samsung and NG on this. Not sure why your Ultra isn't connecting fully. My S25 is. 

      Something either on Android or NG side of this. They will need to check into it. 

       

      • KevinLiT's avatar
        KevinLiT
        NETGEAR Moderator
        Sep 22, 2025

        Hello GregS_from_MI ,

         

        Welcome to the NETGEAR Community!

         

        I understand that Wi-Fi 7 is not showing up next to your connected network. Wi-Fi 7 is a new technology in which connectivity is dependent on the device hardware. If your Samsung device is capable of Wi-Fi 7, it will need to be enabled within your wireless settings. If the Wi-Fi 7 option is not available, then your Samsung device is not compatible.

         

        Please do the following to connect to Wi-Fi 7 using your Samsung device:

         

        1. Navigate to settings.
        2. Tap Connections.
        3. Tap Wi-Fi.
        4. Tap the three dots on the upper right of the screen.
        5. Tap Intelligent Wi-Fi.
        6. Tap Scroll to the bottom of the page.
        7. Tap Intelligent Wi-Fi until the "Connectivity Labs" appear.
        8. Tap Connectivity Labs.
        9. Tap Wi-Fi 7 Mode (located right under "L4S" if compatible).

         

        Best,

        Kevin

        Community Team