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Forum Discussion
Gurjeee
Jul 07, 2026Tutor
No internet on Guest Network Orbi 970
Hi, I recently purchased 2 pack Orbi 970, To be used as Network extender. basically after setting up the guest network, I tried to log in, but once logged in, i get a notification guest net...
HappyCat
Jul 07, 2026Apprentice
Is this system in 'Router mode' or 'Access Point mode'?
Gurjeee
Jul 07, 2026Tutor
Currently in router mode, with DHCP disabled, as my ISP router assigning IP address.
- HappyCatJul 07, 2026Apprentice
I fear that cannot work. The modern Orbi series expects devices on the Guest WiFi network to have IP addresses in a different IP subnet than the primary and IoT networks. The DHCP request made by devices connected to the Guest WiFi will not be transmitted through the WAN interface.
A quick check would be to look at the Attached devices display and see what IP address is assigned to devices connected to the Guest WiFi network.
- GurjeeeJul 08, 2026Tutor
When I had DHCP enabled on the RBR I had IP conflicts, as my ISP router and the RBR, where both assigning IP addresses, and some of my smart devices i.e smart blind hub would not connect to the internet, once I disabled DHCP on the RBR then everything worked fine. Apart from the guest network. I have nothing plugged into the WAN 10G ports , on the RBR, the only ports I am using on the RBR, are the 2.5. So are you saying I need to enable AP on the RBR. I am only going by what settings I had on my TP link Archer c7 1750 V2.
- StephenBJul 08, 2026Guru - Experienced User
Gurjeee wrote:
When I had DHCP enabled on the RBR I had IP conflicts, as my ISP router and the RBR
That shouldn't happen if the ISP router and the RBR are both routing, assuming you set it up correctly.
Gurjeee wrote:
I have nothing plugged into the WAN 10G ports , on the RBR, the only ports I am using on the RBR, are the 2.5
Are you confusing WAN and LAN? There is only one WAN ("internet") port. The other ports are all LAN.
A LAN port on the ISP router needs to be connected to the RBR 10G WAN port (labeled internet on the back of the 970). Connecting it to an RBR LAN port will result in the IP address conflicts you are seeing (among other problems). This is a multigig port, so no issues if the ISP router LAN port is slower than 10G.
You should connect it that way whether you are using AP mode or router mode in the 970.
Gurjeee wrote:
So are you saying I need to enable AP on the RBR.
You can use either mode. If you use router mode, then you would have a double-NAT configuration - which does have some drawbacks. But likely you were using it before with the TP link router with no problems. FWIW, I use double-NAT myself.
AP mode would avoid those potential drawbacks - so if you don't need the Orbi features that only work in routing mode (VPN, DDNS, etc), then I'd suggest going with that.
- FURRYe38Jul 08, 2026Guru - Experienced User
You'll need to set DHCP to enabled and then if your ISP modem is using same IP address as RBR does, you can change the IP address of the RBR to something else. Try 192.168.0.1. What I use for router mode for any router I put online. Or configure the RBR for AP mode, let the ISP router handle router operations and then you can continue to use Guest Network. Or you could change the ISP routers IP address to something else as well, and use default IP addressing on the RBR.
Gurjeee wrote:
Currently in router mode, with DHCP disabled, as my ISP router assigning IP address.