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Forum Discussion
dglsmcd_USMC
Jun 13, 2026Luminary
Notice-New-Firmware Orbi 971/970 V12.1.10.12_5.3.16 NA Only
New firmware for Orbi 971/970 V12.1.10.12_5.3.16 currently available only through the Orbi app. Router and satellites upgraded to the new firmware via the Orbi app with no issues. No release notes av...
Dfran1
Jul 08, 2026Apprentice
I have to test this more, but having buffering issues playing from a wired plex server to wireless fire tv cube now, with high bitrate videos. Never saw this problem before the update........
Can i downgrade firmware ?
Will it really work as other orbies never fully worked on a downgrade ?
- TOPS119Jul 08, 2026Luminary
I'm having the same issue...but there is no downgrade option right now...
- FURRYe38Jul 08, 2026Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Where is the Fire TV box located in relation to the RBR or nearest RBS?
Is the TV box connecting to the RBR or RBS?
Does this happen if the device is ethernet connected to the RBR or a RBS?
What channel configurations are currently set on the router?
Dfran1 wrote:
I have to test this more, but having buffering issues playing from a wired plex server to wireless fire tv cube now, with high bitrate videos.
- Dfran1Jul 08, 2026Apprentice
The plex server is wired to the RBS and both RBS's are hard wired to the RBR
I have 4 fire TV cubes, I will test all and I have done a reset after firmware update but maybe I will force anouther firmware update to each by file if possible
- FURRYe38Jul 08, 2026Guru - Experienced User
What is the size of your home? Sq Ft?
How are the RBS ethernet connected to the RBR? Directly or is there any LAN switch or LAN patch panel in between them?
Does this happen if you test with a TV cube behind the RBR along with the Plex Service device?
What channels are you using on the RBR for 2.4 and 5Ghz?
How was the system updated to v12 FW, auto update or manually using files and web browser?