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Forum Discussion
Nsolution support
I had a problem with my ORBI WiFi 7 Router not allowing some web pages to come up. I contacted netgear support and was passed to a NSolution technition. Never heard of Nsolution. $486.00 dollars later i found out that this support is a possible SCAM. All I did to fix my problem is download an older version of ORBI WiFi 7 firmware. Problem solved. Now I will contact my credit card folks and the BBB and report this.
1 Reply
Ya it's a scam.
Only official support is seen here:
https://my.netgear.com/support/contact.aspx#
Always remember to check in with forums first and ask questions before making a phone call.
What model orbi system do you have?
What FW version what loaded and what did you downgrade too?
What was the initial problem?
