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Forum Discussion
Orbi 370 no internet
Orbi 370 cannot access the Internet in Germany with FRITZ!Box 7530 AX Everything else in the setup with the app worked without any problems. Is this a known issue? Does anyone know of a solution?...
Although Netgear is "on the bandwagon" with the trend toward using a smartphone app for almost everything, many customers find using the web interface more successful than using the Orbi app.
The User Manual describes how to set up the router using the web interface:
https://www.downloads.netgear.com/files/GDC/RBE373/RBE371_RBE370_UM.pdf
The web interface provides a lot of information about the WAN port connection (to the FritzBox) that might be useful in diagnosing the problem.
Does the Orbi app show:
- The router to be connected to the internet?
- That user devices are connected to the Orbi system?