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Forum Discussion
Magicmomo
Oct 10, 2025Follower
Orbi 370 no internet
Orbi 370 cannot access the Internet in Germany with FRITZ!Box 7530 AX Everything else in the setup with the app worked without any problems. Is this a known issue? Does anyone know of a solution?...
KevinLiT
Oct 10, 2025NETGEAR Moderator
Hello Magicmomo ,
Welcome to the NETGEAR Community!
I understand that you are having issues with connecting your Orbi mesh system to the internet. This issue occurs when the ethernet cable is not connected to the ethernet port on your RBE370. Please be sure to connect the Orbi mesh router "WAN" port to your ISP ethernet port. You may need to replace the existing ethernet cable if the issue continues.
Best,
Kevin
Community Team