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Forum Discussion
ORBI 370 Poor Download Speeds
Hi - Just replaced my 8 year old ORBI RBR50WiFi 5 system. My WiFi speeds are no better most of the time than with that older model. Have 2 satellites, each on a different floor from my router an...
Thank you. Of course there are appliances and plumbing stacks between the router and the satellites. It's a house - one with an open floor plan. There is almost line of sight between the router on the top floor and the satellite on the main floor. Only an open stairwell in the way.
The satellites are in the same exact spots as the old ORBI routers were, which gave the best performance they were capable of. I would expect that out of the 370.
I used a Mac network analyzer - the using Ethernet at the satellites is a good suggestion which I will try.
I am not prepared to spend nearly 2x the money for 6Ghz. I understand the additional channel for backhaul purposes but my issue here is that Netgear has sold me a product that allegedly fits my needs (we have 25 devices total in our home, half of them TVs or other similarly rarely used items Only 2 people). We're only active on 2 phones and 3 computers. Plus we 'only' have 1GBps fiber, I have no need for more speed. I just want the ORBI to live up to the promises Netgear makes.
I asked to be escalated to level 2 support with Netgear but just heard crickets on that.
Just realized I can't hook up the MacBook Air to the satellite - no ethernet port.
Just realized I can't hook up the MacBook Air to the satellite - no ethernet port.
Yeah.
FWIW, there are some third-party USB hubs that claim to be compatible with Macbook Air and have ethernet ports. Some are around $25 USD.
I am not prepared to spend nearly 2x the money for 6Ghz.
Understood. Some people are willing to spend more, so I thought I'd point out the option.
Another path (which also costs) is to run cat 6a ethernet between the router and one (or both) satellites. If you have a long enough cable already, you could test this between the router and the main floor satellite (running the cable down the stairwell as a test).
You could also try changing locations - even though the current locations maxed out the RBK50 performance, there might be other possibilities that would work better with the 370.
Thanks again - I will likely do the hub idea at a later time. And the current locations are not only the best from our aesthetic point of view, they also are really the only ones that meet the distance requirements Netgear describes. They'd be too close together otherwise.
What FW version # is loaded on the sytem currently?
Please enable 240MHz in the advanced settings on the RBRs web page.
30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
I got my LAN adapter:
From Router - 940 up/down
From Satellite 1 - closer to router 243/208
From Satellite 2 - bottom floor 322/288 and 139/190
Shouldn't the wired connection be much closer to the 900 on the router?
From Router - 940 up/down
From Satellite 1 - closer to router 243/208
From Satellite 2 - bottom floor 322/288 and 139/190This confirms that the bottleneck is the backhaul link between the router and the satellite (since the client and ISP legs of the connection or both wired).
If you try different locations, test the speed with the adapter after the backhaul stablizes.
