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Forum Discussion

Doctah's avatar
Doctah
Aspirant
Aug 05, 2026

Orbi 371 system: mac can't connect to printer

Orbi RBE371 with a satellite. Firmware version V12.1.3.11_5.1.12     My MacBook Pro has no issues connecting to the Canon MFP660 series printer and printing. My wife's MacBook Air has terrible trou...
orbi 370 series
Doctah's avatar
Doctah
Aspirant
Aug 09, 2026

Macbook Air: Private WiFi is off. Limit IP address tracking is on. This machine now has a static IP address. I don't think iCloud Private Relay is at issue as she's using chrome as her browser.

 

I did "forget this network" followed by running sudo dscacheutil -flushcache followed by sudo killall -HUP mDNSResponder. Added the network back in. Was able to ping and print from both the Macbook Pro and the Macbook Air.

 

 I'm encouraged, but not declaring victory just yet.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 10, 2026

What WiFi channels is the RBR set for?

 

Is the static IP address set on the Mac itself? 

  • Doctah's avatar
    Doctah
    Aspirant
    Aug 11, 2026

    Auto on both bands. Static IP is set on the Orbi.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 11, 2026

      Try 1 and 40 or 11 and 48 on the RBR.

       

      Ok, that's an IP address reservation. Static IP address is set ON devices themselves.