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Forum Discussion
spbonzo
May 29, 2025Aspirant
Orbi 770 and BT\EE TV
Has anyone managed to get the BT\EE TV IPTV channels working with the Orbi 770?
I've enabled the BT IGMP Proxy setting on the router but just get the IPC6023 error on the BT TV box.
If this doesn't get the BT TV internet channels working what does the BT IGMP Proxy setting actually achieve?
5 Replies
Something to contact the ISP/TV provider about. They should have some support help regarding there services.
- spbonzoAspirant
BT don't provide support for 3rd party routers so that's a no go.
Maybe there TV services only work thru there equipment. Something that maybe limiting to them. Something to ask about in there support community forums:
https://community.bt.com
spbonzo wrote:
Has anyone managed to get the BT\EE TV IPTV channels working with the Orbi 770?
I use BT's TV services daily with a Netgear network.
The trick is to use the BT kit AND the Netgear hardware.
The solution depends on what you want to used to connect to BT's TV services. It starts with your modem/gateway/ONT. What do you have? If you use the BT TV box, just plug the Ethernet input into the router. Then take it from there.
FURRYe38 wrote:
Something to contact the ISP/TV provider about. They should have some support help regarding there services.
You can forget about that. An obvious suggestion that makes sense with some ISPs, but BT hates it when you try to add alien hardware to its network.
spbonzo wrote:
BT don't provide support for 3rd party routers so that's a no go.
You can say that again. It is partly down to OpenReach, which likes the many ISPs on its network to have routers that they can control.
There are other strategies, but they depend on how you get your BT internet.
If you haven’t tried already, the BT user community has plenty of knowledgable regulars.
I've read before of users needing specific vlan settings for IPTV services to work. MIght check into that. Its the one time vlan's work on the orbi.
Here's a guide for a different region. Not sure what bt/ee settings would be.