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Forum Discussion
wmdmoyer
May 10, 2025Aspirant
Orbi 770 Essentially Not Working
At this point, my Orbi 770 is almost unusable. After 5 months, I started having serious problems. I can't reliably connect to my work VPN, my family is regularly seeing internet connection problem...
wmdmoyer
May 10, 2025Aspirant
Thanks for the reply.
I set up the router with both the web interface and the app. I actually went through factory reset 3 times.
The router is running v10.5.18.3. There are no updates beyond this available.
The IPS is Verizon and I have an ALU ONT, which I've rebooted multiple times.
Using the same ONT and ethernet cable, I get flawless connections with the Eero router I also have.
My two laptops are a few feet away from the router and stay connected to the router without a problem. I don't think this is a wifi connection problem.
- FURRYe38May 10, 2025Guru - Experienced User
What is the model # of this ONT?
Is IPv6 enabled on the RBR?
Are you using ISP DNS or custom DNS on the RBR?