NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi 770 keeps disconnecting Smart Home devices even with 2.4 GHz
Just installed the Orbi 770 with 2 satellites to completely cover the house. IoT WiFi is enabled with 2.4 GHz only. All the smart home devices (Ring cameras, Google Home, etc) when connected will hav...
Firmware: v10.5.19.5
Modem: Netgear CM1100
Home Size: 6000 sq ft
Router to Satellite: Roughly 30 ft
RBS turned OFF? I have noticed once that it will stay disconnected when the RBS was randomly rebooting by itself, I do not believe this has an effect. The RBS when sync, is also blue and I believe it is a good connection.
Devices Effected: Wireless devices only (all Smart Home devices like Ring cameras)
Channel Configurations: The effected devices are all on IoT (2.4 GHz Only). SSID is set to 2.4GHz: Auto and 5 GHz:40
How many devices do you have connected on the IoT network?
Try setting 2.4Ghz to manual channel 1, 6 or 11.
So all main WLAN devices are working ok?
You can try un-checking 20/40Mhz coexistence under Advanced tab/Advanced/Advanced Wireless settings to see if this may help or not.