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Forum Discussion
Orbi 773 versus 773v2?
I bought an Orbi 773 at BestBuy today. To prep, I downloaded the user manual and also the firmware in case the unit I bought isn't up to date (although I assume it will auto-update on initial setup,...
What an amazing puzzle! As you may have noticed, the Technical Specifications for both products link to the same file, but they have entirely different
- User Manuals (V1 June 2024 and V2 Dec 2025)
- Firmware versions.
It appears that you have not actually installed this system, so this appears to be quite a conundrum. I, personally, would be more comfortable with the v2 product, however....
- What assurance would you have that ordering directly from Netgear would result in receiving a v2 system?
- Could Best Buy perhaps swap out the v1 package for a v2?
I LOVE this Community Forum because every day someone reveals "something new".
p.s. please post if somehow you find anything!
but they have entirely different
- User Manuals (V1 June 2024 and V2 Dec 2025)
orbilogin.local was added - this brings on a few lines - and in total about two pages more:
===
v1:
2.
Enter orbilogin.com. A login window displays.
v2:
2. Enter orbilogin.com (Windows and Android devices) or orbilogin.local (Apple MacOS and iOS devices).
A login window displays.
===
In a different context, it's 3. instead of 2.
but they have entirely different
¨...
- Firmware versions.
For whatever reason - a slightly different hardware so v2 devices can't take and operate the v1 firmware.
Well, between an online chat and opening a support ticket and calling Netgear directly on the v2 series for the 770, this is all the info I could get:
"v2 likely uses a revised Qualcomm chipset or silicon revision, along with board/radio calibration changes. Orbi v2 uses a revised internal hardware platform (likely a Qualcomm silicon revision) that required separate firmware, is generally more stable than v1, and while NETGEAR doesn’t guarantee v2 when ordering direct, most new stock today is v2."
I'll be returning the 773v1 to BestBuy and ordering a replacement 773v2 directly from Netgear. They did offer a 20% off coupon so the overall price is comparible to the current sale price at BestBuy. Generally for both chat and call-in the support contacts were quite helpful, respectful and responsive, but were unable to provide the level of technical details I was hoping for. Maybe one of the community forum gurus have internal contacts and can reach out and track down the specifics and post here ... as I'm sure others would be interested in learning more. Thanks to both CrimpOn and Schumaku for their replies!