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Forum Discussion
Saner
Sep 04, 2025Apprentice
Orbi 970 - A New Firmware ? 9.13.1.5 ?
Hello to All
I saw a message in Reddit regarding a new firmware for 970 series : V9.13.1.5_1.3.30
Does anybody have this version installed automatically ? If yes, any feedbask ?
https://www.reddit.com/r/orbi/comments/1n77hec/app_cant_login_after_firmware_update_orbi973/
6 Replies
- JWS9518Luminary
There appears to be an issue with being able to log into the router with the Orbi app with this firmware. NG is aware and working on a fix.
Hard to believe it's been a week now and they still haven't sent out a fix.
- SanerApprentice
Hi All,
Anybody has any news on the new firmware ?
37x, 77x and 87x devices had a new firmware in last few weeks. They all have v.10.x.x ; however 97x are still on 9.3.x..
Any beta release still under test ?
- FURRYe38Guru - Experienced User
Is this only happening with the Orbi app or both Orbi app and RBR web UI?
What mobile platform are you using?
Have you contacted NH about this?
Has a factory reset and set from scratch been performed? Might start with setting up of the system using a web browser and PC first.
- SanerApprentice
You didn’t understand the questionFURRYe38
I still have the last production release 9.3.1.2Based to Reddit post on first message there was a beta release 9.3.1.5 a few weeks back.
I was just wondering when the new firmware for 97x will be released. Maybe someone who is the beta tester can share some not confidential info on that.
All other 7 series had recently new releases and they are on firmware versions 10.x.xBut 97x devices are still waiting new firmware
- FURRYe38Guru - Experienced User
NG doesn't give out when new FW will be forth coming.
Any beta testing is kept confidential and should remain confidential.
If users are interesting in beta FW, recommend contacting NG support and asking about it.