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Solved
Orbi 970 - Crash after Speedtest
Dear Commuinity, In my RBE971 system with 1 satelllite with wireless backhaul, I have regular crashes /reboots of the RBE971 every 1-2 days. While I was testing the behaviour , I also saw...
I received today the replacement router RBE971 and configured as AP with my 1 existing satellite.
NG sent only the router and I used my existing power adapter (with new design and increased amperage)
I have executed intensively Speedtest via WebUI and Orbi iOS app. Until now I couldn’t crash the new router. See below consecutive Speedtest via app
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
I don't have 8Gb Up and Down here. 1Gb and 50Mbps. Just ran 5 speed tests using the RBRs web UI using MS-Edge. All successful. I had to leave so not sure if the crash happens soon after or later on. I didn't see any front LEDs as I left today. I'll check later on.
OK, I just tested, as I have a 971 router and 2-970 satellites. I have Xfinity 2100/300 service.
Pre test:
router mem- 1079MB up: 4d 4h 14:15 cpu: 4.68%
5 speeds tests via router admin web page:
2333.16 - 358.23
2409.49 - 358.03
2268.65 - 356.48
2214.64 - 357.82
2105.62 - 350.49
router mem - 1076 up 4d 4h 20:13 cpu: 4.69%
5 speed tests via Orbi app on iPhone 16 Pro Max:
2263.83 - 356.02
2306.80 - 355.47
2372.85 - 353.93
2336.61 - 355.74
2348.69 - 357.28
router mem: 1074 up: 4d 4h 26:15 cpu: 4.70%
So no reboots for me. I also verified through the router port uptimes, that internet was not lost during the test:
So maybe this is an issue with the high speeds at least one user her has posted - 7-8 Gbps (that is if it's not a hardware failure). Not sure the speeds of the other user who reported the problem...
