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Forum Discussion
Saner
Jun 10, 2025Apprentice
Orbi 970 - Crash after Speedtest
Dear Commuinity, In my RBE971 system with 1 satelllite with wireless backhaul, I have regular crashes /reboots of the RBE971 every 1-2 days. While I was testing the behaviour , I also saw...
- Jun 16, 2025
I received today the replacement router RBE971 and configured as AP with my 1 existing satellite.
NG sent only the router and I used my existing power adapter (with new design and increased amperage)
I have executed intensively Speedtest via WebUI and Orbi iOS app. Until now I couldn’t crash the new router. See below consecutive Speedtest via app
FURRYe38
Jun 10, 2025Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
I don't have 8Gb Up and Down here. 1Gb and 50Mbps. Just ran 5 speed tests using the RBRs web UI using MS-Edge. All successful. I had to leave so not sure if the crash happens soon after or later on. I didn't see any front LEDs as I left today. I'll check later on.