NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Saner
Jun 10, 2025Apprentice
Orbi 970 - Crash after Speedtest
Dear Commuinity, In my RBE971 system with 1 satelllite with wireless backhaul, I have regular crashes /reboots of the RBE971 every 1-2 days. While I was testing the behaviour , I also saw...
- Jun 16, 2025
I received today the replacement router RBE971 and configured as AP with my 1 existing satellite.
NG sent only the router and I used my existing power adapter (with new design and increased amperage)
I have executed intensively Speedtest via WebUI and Orbi iOS app. Until now I couldn’t crash the new router. See below consecutive Speedtest via app
Saner
Jun 12, 2025Apprentice
I'm not in USA, and not using Xfinity. I'm in Francewith IP Orange France using their own modem/router Livebox.
When I do a SpeedTest directly from the modem/router (the Livebox has also this capability) , I always have 6-8 Gbit of Up/Down and the modem never crashes.
The crashes with speedtest only happens with RBR970. My RBR750 don't have any problem.
As other community members seems not having same issue, most probably my device has a manufacturing/ overheating problem... Waiting impatiently the return of RMA'd device to retest and see what will happen.
If RMA'd RBE971 router will be better, then I will test extensively RBS to crash it as well...
In addition to the known bugs/restart of 970 devices (most probably due to fw/sw bugs) , I really doubt that both my RBR and RBS are faulty but I need proof of that :)