NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi 970 6 GHz WLAN Backhaul RxPkts 0
I'm running firmware version V9.11.1.1_1.2.2 with Orbi 970 (RBE973SB), router with 2 satellites. In the connection statistics I'm noticing that the 5ghz backhaul is showing Txpkts/Rxpkts activity but the 6ghz backhaul is only showing TxPkts activity but RxPkts is stuck at 0. Is the 6ghz backhaul working correctly?
Screenshot below:
Most likely it is and the placement and distances of the RBS are picking the 5Ghz BH vs 6Ghz.
Are you seeing 5+6Ghz for the connection status between the RBR and RBS?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
4 Replies
Most likely it is and the placement and distances of the RBS are picking the 5Ghz BH vs 6Ghz.
Are you seeing 5+6Ghz for the connection status between the RBR and RBS?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰Home is ~3,000 sq ft. all one level. One satellite is about 20 feet and the other 30 feet away from the router. Both satellites are showing 5GHZ + 6GHZ connection type since I set them up a few days ago (screenshots below). In the web interface the connection type matches 5GHZ + 6GHZ and has status of Good.
Should I try putting one satellite closer to the router for a few hours to see if I that increases 6GHZ rxpkts activity and rule out building material interference?
Yes and then I would turn OFF one RBS as well.
3000k Sq Feet maybe too small for having two RBS deployed.