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Orbi 970 issues with new firmware 9.11.1.1
I'm having a lot of connection issues since this update was downloaded. Most of my devices won't connect and the devices that do have a slow connection. My satellite also doesn't want to connect. Anyone else having this problem?
- I've found the problem. The update severed the connection with the satellite which caused the connection issues with many of my devices for obvious reasons. I reset the satellite and reconnected it to the router. The problem seems to be fixed now. Thanks for the advice though.
3 Replies
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update?
What devices are you connecting and how many?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.- I've found the problem. The update severed the connection with the satellite which caused the connection issues with many of my devices for obvious reasons. I reset the satellite and reconnected it to the router. The problem seems to be fixed now. Thanks for the advice though.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
