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Forum Discussion
AtlasShrugged
Jul 07, 2025Aspirant
Orbi 970 Not resolving IP's
A few weeks after I purchased by Orbi 970 I started having issues with internet dropping constantly and when it is connected it was inconsistent in resolving IPs. I did a full factory reset and the i...
FURRYe38
Jul 07, 2025Guru - Experienced User
Not resolving what IPs? WAN side or LAN side?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Does this happen if just the 970 series is online only with out the 2nd router being online?
What FW version is loaded now on the system?
Did you factory reset and setup from scratch after newer FW was loaded on the system?
How was the FW updated? Auto Update or manually? Manually is recommended.
I just took my 970 series off line yesterday after good solid 19 days online. I also have a modem and ISP that supports two router systems online at same time. Saw no issues with my 970 series.
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