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Forum Discussion
Orbi 970 Not resolving IP's
A few weeks after I purchased by Orbi 970 I started having issues with internet dropping constantly and when it is connected it was inconsistent in resolving IPs. I did a full factory reset and the i...
I see where you are coming from but I don't believe there is a double NAT issue. The ISP puts there modem/router in bridge mode. Which in this case is providing two WAN IP's.
The first port on the modem is dedicated to the Orbi and separate from the ISP router that has it's own WAN IP.
I've validated this as well.
The ISP puts there modem/router in bridge mode.
I'd check that.
Never trust what an ISP says and does. Their automatic response is "blame the router.
altice gr140dg bridge mode - Google Search
I assume that this is the model number. I can't find GR140IG.
The only way I know how to verify it, which I have checked is that on my orbi I'm getting a WAN IP number consistent with what is typical.
I've it wasn't in bridge mode the WAN # would like like a LAN# provided by the modem. This was the case when they first set up my fiber, they told me it was in bridge mode and I was having issues with my kids XBOX, I went to check the WAN IP and it was something like 192.168.1.X. I called the ISP and they confirmed it was not in bridge mode, they reconfigured on there end and when I checked the WAN on the orbi it was 47.x.x.x consistent with Typical WAN IPs.