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Forum Discussion
KristopherK2024
May 14, 2025Aspirant
Orbi 970-random loss of internet access
Running 970/971 in Router Mode; wireless backhaul, CAT 8 to Cable Modem, latest firmware, Custom DNS, Armour Off, No parent control or traffic meter. No IoT or guest network enabled. ISP via Netg...
FURRYe38
May 14, 2025Guru - Experienced User
What Firmware version is currently loaded?
PINK on front of RBR usually means there is a loss of internet connection from the modem. https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
Is the CAT8 cable UTP or STP? STP is recommended.
If been working good then some sudden issues, maybe an ISP signal issue.
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
What is 3-3-3?