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Forum Discussion
Doug-48051
Jul 11, 2025Luminary
Orbi 971 – Satellites Stuck Flashing White / No Network Access Post-Reboot
Hello Netgear Team and Community, I’m experiencing an issue with my Orbi 971 Mesh system. After rebooting the router and satellites, both satellites become stuck with a flashing white LED and do not...
FURRYe38
Jul 15, 2025Guru - Experienced User
Any progress on this?
Doug-48051 wrote:I’m experiencing an issue with my Orbi 971 Mesh system. After rebooting the router and satellites, both satellites become stuck with a flashing white LED and do not cycle through the expected blue/violet status lights.
The Orbi app indicates the satellites are connected, but they have no actual network access. Firmware appears to be up to date. I’ve attempted power cycling, manual sync, and confirmed backhaul settings, but the issue persists.
Is this behavior indicative of a firmware issue, a sync failure, or potentially a hardware/radio malfunction?
I’ve had great results with this system previously, but I need to ensure long-term reliability and performance. Any suggestions or confirmed fixes would be appreciated.