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Forum Discussion
ORBI RBE 971
Just purchased an ORBI 970 series from a reputable seller, item is not new it’s used but in amazing condition. Was tested by seller before being put up for sale. I purchased, but for whatever reason ...
Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
Static IP Address Configuration for AP Mode | NETGEAR Communities
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Hello ChevDaJuiceman ,
Welcome to the NETGEAR Community!
The pulsing white behavior indicates that the Orbi Mesh system is powering up, or the satellite is looking for the router. On the router (RBE971) there is a yellow port in the back that states " Internet 10G". The RBE970 only has ethernet ports. The satellite for the Orbi Mesh systems (RBE970) requires a Orbi Mesh router (RBE971) to function.
Please see the knowledge based article below for additional details on the LED function of your RBE970:
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-router-and-satellite-mean
Best,
Kevin
NETGEAR Team