NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
irishleeriley
Apr 20, 2026Aspirant
Orbi RBE871 not recognizing all devices on Wifi
Our network worked fine until a few weeks ago. (We have a router and one RBE870 satellite.) Now it's not showing all devices as being connected, even when they are connected. I can look in the app an...
- Apr 21, 2026
So how many devices in total do you have connected at once? Wifi and Ethernet.
Other than the UI or Orbi app not seeing all devices, does the system seem to be working ok?
Can you perform a full on factory reset and setup from scratch please. Please follow this guide:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities
There has been some known issues with this version of FW. Will pass this to NG for review.
irishleeriley
Apr 20, 2026Aspirant
They're set to Auto, so I can't tell what channels they are.
All iOS devices are set to Fixed MAC address.
- FURRYe38Apr 20, 2026Guru - Experienced User
Lets try setting manual channesl to 1 and 40 or 11 and 48...