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Forum Discussion
irishleeriley
Apr 20, 2026Aspirant
Orbi RBE871 not recognizing all devices on Wifi
Our network worked fine until a few weeks ago. (We have a router and one RBE870 satellite.) Now it's not showing all devices as being connected, even when they are connected. I can look in the app an...
- Apr 21, 2026
So how many devices in total do you have connected at once? Wifi and Ethernet.
Other than the UI or Orbi app not seeing all devices, does the system seem to be working ok?
Can you perform a full on factory reset and setup from scratch please. Please follow this guide:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities
There has been some known issues with this version of FW. Will pass this to NG for review.
irishleeriley
Apr 20, 2026Aspirant
OK, I changed them to 1 and 40.
The devices that were using those channels continue to show as connected. (I have 9 devices showing as Allowed and online -- there should be many more!)
Also, it seems the ipads that were updated to 26.4 drop the network more often than the ones with previous iOS versions. I thought this was a problem caused by the iOS update, but then I realized it was affecting more than Apple devices.
FURRYe38
Apr 20, 2026Guru - Experienced User
Are all your devices being seen on the RBRs web page under Connected Devices?