NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Darcy118's avatar
Darcy118
Aspirant
Sep 27, 2024

Orbi RBE971 dynamic DNS support

Hardware VersionRBE971
Firmware VersionV9.12.3.3_1.2.20
GUI Language VersionV4.0.0.21_2.1.30.3
Protection Engine Version2.2.184.2
Operation ModeRouter

 

I am a little surprised that my new Orbi does not appear to support DynDNS.org . I am certain that previous Netgear routers I have owned supported this.

 

Am I mistaken? The drop-down for the setup mentions only Netgear, No-IP.com, and Dyn.com ...

4 Replies

    • Darcy118's avatar
      Darcy118
      Aspirant

      Dyndns.org redirects to dyn.com, yes. But if I select dyn.com in the Orbi dynamic DNS drop downs, my credentials do not seem to be accepted. If I fill in the form and click Apply, then click Show Status, the Orbi responds with an empty web page having this message:

       

      Authentication failed. User name or password is not correct.


      I have carefully cut and pasted my account and password into the Orbi setup form three times now, and feel it is unlikely that I have made a user error.

      • FURRYe38's avatar
        FURRYe38
        Guru

        And are the credential account information from dyn.com correct? 

        If so, something to open up a support ticket with NG and let them know about this issue. 

        KevinLiT