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Forum Discussion
adonf06
Nov 28, 2025Aspirant
Password not recognized on satellite RBE970
I can't connect to the satellite, even after a factory reset and resynchronization. Neither "password" nor the original password on the label works. Any ideas?
- Dec 01, 2025
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
adonf06
Dec 01, 2025Aspirant
I finally solved my problem.
Not knowing the RBR password, I went through the password reset procedure by answering the two questions.
The satellites then resynchronized with the router, which provided them with the new password.
I was then able to connect to the satellites and complete the update process.
FURRYe38
Dec 01, 2025Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡