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Forum Discussion
LWOH
Sep 13, 2025Follower
Purchased RBE771 and RBE770 as a set in October 2024
Purchased RBE771 and RBE770 as a set in October 2024. Satellite started disconnecting from router in August 2025. These are the first issues I've had with a Netgear satellite repeatedly disconnecti...
FURRYe38
Sep 15, 2025Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the size of your home? Sq Ft?
10 feet is too close to between the RBS and RBR. 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected. And regardless of prior experieces.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite🛰
Please move the RBS out to 30 feet from the RBR.