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Forum Discussion
RBE770 v1 satellite stops accepting WiFi clients – reboot immediately fixes it – V10.5.20.10_2.2.51
Hi all, I am experiencing a recurring issue with my Orbi 770 system and, after quite a bit of troubleshooting, this does not appear to be a normal roaming, coverage or client-side issue. Before ...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
I found odd timeouts and random high pings when connected behind the RBS of the 770v1 series. Others have post this as well. We've already made NG aware of this.
I've been testing a beta already and seems to have resolved the issues of devices connected behind the RBS and front haul. I'm hoping NG will be pushing this soon as it's badly needed by the 770v1 community. I can't say when they will. All up to them.
If you feel you want to try this, might give NG support a call and ask about it and see if they can get you something.
770v2 is NOT compatible with the 770v1 series and it will fail if you attempt to load it.