NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBE771 Connection Constantly Dropping
I have an RBE771/RBE770 that I have had running for just under a year. My current setup I am using Ting and I get 2GB up/down. They have a fiber modem which I run into the Orbi and I also have a NET...
"Internet disconnected" is a bit ambiguous. It might mean:
- The Ethernet connection between ISP device and Orbi router has been lost.
Perhaps the ISP device dropped the connection?
Perhaps the Ethernet cable is loose and "wiggled"?
or - The router has attempted to make a connection with a specific resource on the internet (perhaps some site at Netgear) and was unable to.
When I open the web interface, Basic Tab home page on a router that has been on-line for 32 days, the Internet box shows Status: Waiting.
Thus, having an Ethernet connection is "not enough" to result in a Status: Good (which appears in 7-8 seconds).
This may be the reason FURRYe38 suggested defining the DNS servers to see if this makes the problem go away.
(Still points the finger at Ting.)